Assisting customers with digital services
...back at DVLA. Our testing lab is only a mile or two down the road but it still enables the test to be viewed by a larger number of developers...
Customer insight in an Agile environment: NUX2
...time went on and I started putting my slides together I realised how daunting this was going to be. I’m the kind of person who throws himself into things and...
View Driving Record: October’s usability testing
...user testing on View Driving Record. Following on from the test we had conducted a fortnight before, these represented the ninth and tenth rounds of testing and we have learned...
A day in the life of an Agile tester
As part of the Digital by Default agenda, many government departments have switched from the traditional methods of developing software and adopted the Agile approach. Here at DVLA we are no exception. Having been a User Acceptance (UA) tester using …