Although we’re in the run up to the Christmas break, our testing schedule hasn’t let up! In my last blog I talked about our intention to conduct a dedicated assisted digital test with customers. After some technical difficulties, and a …
Standing on a stage, lights dimmed except for the high-powered spotlight shining in my eyes. A room of 500 industry experts in web design, analytics and research all waiting to hear what I had to say. Throat dry but palms …
This past Monday, after a four and half hour drive from Swansea to Liverpool, we found ourselves checking into a hotel about 50 feet from the Echo Arena where, interestingly, the Arctic Monkeys were playing a gig. As much as …
As part of the Digital by Default agenda, many government departments have switched from the traditional methods of developing software and adopted the Agile approach. Here at DVLA we are no exception. Having been a User Acceptance (UA) tester using …