As well as opening presents, pulling crackers and tucking into your turkey on Christmas day, a lot of you also found the time to use our digital services. We saw this repeated on New Year’s Day too.
Transacting online is now second nature. More and more of us use it for shopping, banking, information and entertainment.
We know that people want to access government services at a time and place that suits them, so it was no surprise that over the holidays people were going online to tax their vehicles, apply for a driving licence and buy registration numbers.
This reinforces our commitment to building seamless, easy to use, cost effective digital services that suit everyone’s different needs and lifestyles.
If you’re a fan of a figure or two, here are some of the key stats from the festive period:
On Christmas day
- Nearly 14,000 vehicles were taxed online
- 6,112 viewed their driving licence
- more than 1,500 applied for their first provisional driving licence
- 1,295 told us their new address
- 629 bought a personalised registration number
- 447 drivers over the age of 70 went digital to renew their driving licence
- 91 customers also went online to pay a fine
On New Year's day
- More than 130,000 vehicles were taxed online
- 9,734 viewed their driving licence
- 4,964 told us their new address
- 3,265 applied for a first provisional driving licence
- 2,087 applied for a duplicate licence
- 2,010 drivers over the age of 70 renewed their driving licence.
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5 comments
Comment by Alan Rider DfT Data Transfomation Manager posted on
I recall this happening every year since car tax online was first born. Nice though it is that people think so highly of DVLA's digital services that they'd rather tax their vehicle online than spend time with their family on Christmas day, you do have to wonder a bit....
Comment by Arwel Owen posted on
Fantastic new service and easy to use, so handy to be able to tax your car online regardless of the time of day,or night, it makes life so much easier.
Comment by Hazel Betteridge posted on
are there any plans for renewing Drivers Digi Tacho cards on line for the future? I know it only takes a few minutes on the phone but as most HGV Drivers are on the road daily it would be far easier for them to renew on line also?
Comment by DVLA External Comms team posted on
Hi Hazel
Yes, we are working on a new platform for our tachograph card services. We are in the very early stages but we are working with users so we can design it meet their needs.
Comment by Ken Cooper posted on
I like the online service better than waiting in a post office or vehicle licensing office of the past, much faster.