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How our customers used DVLA digital services over Christmas and the New Year

Posted by: , Posted on: - Categories: DVLA Digital Services, Personalised registrations online services

As well as opening presents, pulling crackers and tucking into your turkey on Christmas day, a lot of you also found the time to use our digital services. We saw this repeated on New Year’s Day too.

Transacting online is now second nature. More and more of us use it for shopping, banking, information and entertainment.

We know that people want to access government services at a time and place that suits them, so it was no surprise that over the holidays people were going online to tax their vehicles, apply for a driving licence and buy registration numbers.

This reinforces our commitment to building seamless, easy to use, cost effective digital services that suit everyone’s different needs and lifestyles.

If you’re a fan of a figure or two, here are some of the key stats from the festive period:

On Christmas day

 On New Year's day

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  1. Comment by Alan Rider DfT Data Transfomation Manager posted on

    I recall this happening every year since car tax online was first born. Nice though it is that people think so highly of DVLA's digital services that they'd rather tax their vehicle online than spend time with their family on Christmas day, you do have to wonder a bit....

  2. Comment by Arwel Owen posted on

    Fantastic new service and easy to use, so handy to be able to tax your car online regardless of the time of day,or night, it makes life so much easier.

  3. Comment by Hazel Betteridge posted on

    are there any plans for renewing Drivers Digi Tacho cards on line for the future? I know it only takes a few minutes on the phone but as most HGV Drivers are on the road daily it would be far easier for them to renew on line also?

    • Replies to Hazel Betteridge>

      Comment by DVLA External Comms team posted on

      Hi Hazel

      Yes, we are working on a new platform for our tachograph card services. We are in the very early stages but we are working with users so we can design it meet their needs.

  4. Comment by Ken Cooper posted on

    I like the online service better than waiting in a post office or vehicle licensing office of the past, much faster.