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Personalised registrations online: our service is quicker than ever

It’s now quicker than ever to take off or put a registration number on a vehicle online.

You can now download the electronic V948 proof of entitlement certificate (eV948) to the registration number immediately.

What this means for customers

You’ll no longer need to wait for the vehicle registration certificate V5C (log book) to arrive in the post.

Downloading the eV948 will allow you to get your number plate made up quicker with your nearest registered number plate supplier (RNPS).

What else you need to know

The eV948:

  • is valid for 3 working days from the date of issue - an electronic timestamp will be printed on the certificate
  • can only be used once
  • needs to be supported with all the necessary supporting documents when you go to get your number plate made up at the RNPS

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The RNPS will not accept a certificate that’s expired. If the certificate expires you’ll need to wait for the V5C (log book) to arrive in the post.

We’re still listening and acting on your feedback

It’s down to you that we put in place these changes, so thanks to all of you who provided us with feedback.

We had an excellent start to our Personalised Registration online services last year and this year we’ve seen our Personalised Registrations increase by 18% on the previous year.

We still need to know what you think!

We still need your insight for our user research - it’s more important than ever that you keep telling us what you think so we know what you want!

In the meantime if you have customers who want to know more about the work we do, get them to subscribe to our email alerts.

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  1. Comment by Dee Newman posted on

    I work at a dual franchise Main Dealer, and have worked in the motor trade for almost 30 years. The current system for plate transfers is better than it's ever been, to the point where the ones we post off are transferred within a few days - amazing! My only gripe is that can't do a simple plate transfer using the online retention system when a customer is buying a used car so the V5 isn't in their name, so we either post the transfer or have to wait for the new V5 to come back. It would be wonderful if we could do the transfer online whilst informing of a new keeper. But keep it up!

  2. Comment by Christopher Pitt Francis posted on

    I will be wanting to transfer my private plate onto a new car in October, could you please tell me when they will be changing the 'euro' flag GB which is currently used to a 'Union Jack' flag GB or 'other' due to the recent change (Brexit) Thankyou

    • Replies to Christopher Pitt Francis>

      Comment by DVLA digital comms team posted on

      Hello Christopher

      Apologies for the delay in responding to your comment.

      The display of a flag or symbol on a registration plate is not an obligatory requirement. Where a vehicle keeper wishes to display a flag or symbol on their registration plate the law already permits the display of either the Union flag, Cross of St George, Cross of St Andrew or Red Dragon of Wales. Further information about this can be found at

      As the UK is still a member of the European Union our business continues as usual for now.

      Kindest regards

  3. Comment by kieron williams posted on

    so we can now put a private plate on retention in just a few clicks
    and get the plates made up before the documentation arrives
    hopefully we will be able to register the plates on retention with the new car before documentation arrives also.

    steps in right direction