How did you spend Christmas Day? Cooking turkey, eating mince pies, maybe watching the Christmas specials on TV? Some people renewed their driving licence or sold a vehicle!
Figures released today show how many customers used DVLA’s online services on Christmas Day and New Year’s Day - highlighting that they are quick, easy to use and available when you need them.
We’re also really glad that drivers over 70 took our advice to keep their money in their pocket at Christmas and used our secure service on GOV.UK. Showing that not only are our online services quick, easy and secure, you can also save money in the process. Perfect, if you’re tightening your belt after Christmas or want some extra cash to spend in the January sales.
Here’s how many customers used our online services over the festive period:
On Christmas day:
- 548 drivers over the age of 70 went online to renew their driving licence
- more than 2,400 told us they’d sold a vehicle
- 580 people renewed their photocard licence
On New Year’s Day:
- 1,559 drivers over the age of 70 renewed their driving licence
- 7,775 sold a vehicle and told us online
- 2,697 customers renewed their photocard licence
We recently launched a marketing campaign to help customers learn about the benefits of going online. If you see any of our adverts on social media, why not share them with your family and friends?
In a recent blog highlighting the top 3 reasons to renew your driving licence online, customers have shared their experience using our online services. Tell us about yours in the comments section below.
You can also try our other services which are available online at GOV.UK.
24 comments
Comment by Robert winter posted on
Everything I agree with
Comment by Malcolm posted on
I tried and tried the online service. But couldn't, as I have two reportable health issues. It would accept one but not two, so I had to fill a paper renewal form and that was in June.......
Comment by Derek John Sharp posted on
Excellent sevice
Comment by William Galloway posted on
Pity that medical licences can't be done online such a waste of Dr's and customers time. Catch up with the rest of government and use emails instead of paper.
Comment by Howard Stanton posted on
I read your blog with interest but without being impressed. I applied for renewal of my licence and it took you nearly five months to send my new licence. I know you needed to write to my doctor for medical confirmation and do not know how quickly they replied.
I travelled abroad, could not rent a car and incurred a considerable sum of money on taxi fares, which should not have been necessary. Calls to your number we’re not answered or you simply hung up, so not at all impressed.
Comment by William Lyons posted on
An online service should be entirely online. The ridiculous and unnecessary postal "application completion form" should be eliminated, as it merely creates a backlog equivalent to a purely postal service.
Comment by Nicolae chiric posted on
Very good service
Comment by Nicolae posted on
Very simple service and fast service online. Thanks
Comment by M.Conway posted on
Personally, I'm not ready to give up some of the benefits on the back of my present Driving Licence by using the licence renewal service on line.
If I could be guaranteed those benefits could be retained using the Online Service - then naturally I would jump at the chance of using it for efficiency and limiting unnecessary paperwork which we all know is unsustainable .
Comment by james barker posted on
Why do you have to lose 4 categories off your licence when renewed on line but not if you renew by post .
Comment by External Communications posted on
Hello James thank you for comments
The extra categories allow you drive a minibus or medium sized vehicle (with a MAM weight of 3500 to 7500kg) so we need to carry out extra checks to make sure it’s safe for you to do so. This means you must fill in a D2 form and also provide a D4 medical examination report filled in by a doctor or optician to send to us.
We are looking at other transactions that could be made available online in the future. For more information check out our 3 year strategic plan and future blogs for updates.
Comment by A. Thomas posted on
I left it very late to apply for my licence renewal and assumed it would not be back in time for my birthday...well it arrived today which brought me much delight and shock really, what an amazing service, thank you.
Comment by Guy Gibson posted on
It would be a good use of time and resources if non- contentious medical licence renewals could be made online. This would be of particular benefit for the vocational licence holders (5- yearly over 45's and annual over 65's) who have had the all-clear at their medical examination.
Comment by Ken. Boswell posted on
The service proved proved first class and trouble free
Comment by Sharon Evans posted on
Still can't apply for a duplicate v5 though......
Comment by External Communications posted on
Hello Sharon
You can get a duplicate log book online if you do not need to change anything in the log book. The log book will be posted to the address which we have on record. https://www.gov.uk/vehicle-log-book
Hope this helps you.
DVLA External Communications
Comment by Richard Brocklebank posted on
Please sort out being able to renew my licence on line even at 75 without loosing C1 benefits but still supplying doctor & opticians qualifications as currently and correctly required
Comment by DVLA External Communications posted on
Hello Richard
The extra categories allow you drive a minibus or medium sized vehicle (with a MAM weight of 3500 to 7500kg) so we need to carry out extra checks to make sure it’s safe for you to do so. This means you must fill in a D2 form and also provide a D4 medical examination report filled in by a doctor or optician to send to us.
We are looking at other transactions that could be made available online in the future. For more information check out our 3 year strategic plan and future blogs for updates.
Comment by Peter Tillett posted on
Renewed licence online.Also just bought and sold vehicle.V5 certificate and tax refund both received within a few days.Excellent.Much better than in the past when postal applications took a long while.
Comment by David Hill posted on
David Hill 11th January 2022
Warning to older drivers if you don't have a current passport you can't renew your license on line , you should have a section on line to insert a current photo , then you can enjoy the paper less society.
Comment by Paul Phillips posted on
I did my over 70 renewal on the 11th of December, got my new 3 year licence within five days, so I'm really happy with the on-line application process. So easy and very quick!
Comment by K Nicklin posted on
It is all very well saying do it on line but you need a passport and not everyone has one. Someone I know needed to change a photo, hasn't been able to get out to sort it and now can't drive to renew as licence is out of date. It's a vicious circle you can't get out of and is very frustrating
Comment by Lulu posted on
I think maybe they can under s88 road traffic act. Provided certain conditions are met.
Comment by Gerry Slater posted on
Great service, completed the online application form and 5 days later my licence dropped through my letter box.