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View Vehicle Record (VVR) service: we’re out on the road

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As Natalie said in her last blog the View Vehicle Record service will give companies who are on DVLA’s fleet scheme access to information about vehicles in their fleet.

They’ll be able to check all the information currently contained on their vehicle registration certificate (V5C). They’ll also be able to view multiple vehicle details. This feature will allow companies to check which vehicles are due to be taxed or have their MOT due and they’ll also be able to search using different criteria like vehicle make or model.

My role as project communication manager is to keep you, our stakeholders and commercial customers, up-to-date on progress of the service.

So here goes...

To date, DVLA’s Customer Insight team has consulted with a range of fleet companies to demo the prototype enquiry screens. This ensures that the service will meet the needs of the end user - fleet companies.

We’re taking the service out on the road

Starting in Bracknell, this week will give users the chance to test the service. We’ve scheduled testing events across the may have attended or been invited to participate.

During testing we’ll also want to check if there’s any need for us to provide support and training materials. With this in mind, we’ve emailed all the companies registered on our Fleet scheme asking them to let us know what, if any training requirements they have. A number of options have been provided for consideration.

We’ve also asked how many administrators companies think they’ll need to access the system at any given time. As you can see we are getting down to the detail now before we launch public beta around November.

If you’ve any queries please post a question below or email me at

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  1. Comment by michael daly posted on

    Hi, please can you tell how this system can work when I have PCV's with hand wriitten MOT certificates which are not necessarily on your computer system?

    • Replies to michael daly>

      Comment by Linda G Davies posted on

      Thank you for your question, in response. If DVSA have not electronically captured a vehicle's MOT data and placed it onto their system, the View Vehicle Record enquiry service will be unable to link and return this information back to the customer.