No? Then read on to find out why you’re missing out!
The free online service to tell DVLA you’ve sold, transferred or bought a vehicle has been available since 2015, and has many benefits for you and your customers.
The vast majority of feedback we’ve had from current users in the motor trade is that the online service is quick and simple to use. Whether you run a business with a small turnover or you’re part of a UK trade network, our online service will save you time. You don’t need to register or pay to use the service and it’s available 7am to 7pm, 7 days a week.
Still not convinced? There are even more benefits which you could be making the most of. These include improved customer service, no paperwork to send to DVLA which means no mailing costs, and as our records update immediately we have accurate details from the point of transfer.
With the previous vehicle keeper’s consent, you as a motor trader can quickly and easily tell us about a sale. When you tell us online, our records update immediately and the previous keeper can get confirmation by email that they’re no longer the keeper. At the same time, we’ll automatically send a refund of remaining vehicle tax to the previous keeper and cancel any direct debit.
If a previous keeper has asked you to tell us that you've received a vehicle, for example as a part exchange, it’s important to:
- tell us online straight away – this way you don’t need to post the documents to us
- protect your customers from fraud – the V5C’s document reference number is the key to using our services online and, like a credit card number, shouldn’t be shared, copied or photographed
So if you haven’t already, start using the service today.