Several people have asked about our future technology platform and our plans and approach to moving services onto it. So here’s our first update on the subject. The existing DVLA estate is large and complex, with many of the systems …
...them or talk them through the process. In our lab we had the participant viewing the customer portal of view driving record whilst our observers were recording the action in...
Following on from July’s SPRINT Alpha (which celebrated the best in digital and showcased the work being done around the UK to make services digital by default) this month’s Sprint Share event promised knowledge sharing and networking by bringing people together …
...hear what I had to say. Throat dry but palms sweaty as they rest on the side of the podium, first slide of the presentation hovering on the screen behind...
DVLA recently held a ‘Let’s get digital’ event in partnership with Swansea City Council’s Lifelong Learning Team which saw over 50 people attend. The aim of the event was to help people who have never used a computer go online. …
...tweets promoting the survey to co-inside with Rohan’s presentation, even better if we could get it to appear in our Twitter feed when he reached that slide in his presentation....
Up until a year ago I would have said that for me it was a bit of mystery, but with Agile you learn very quickly... or get left behind! Here...
As part of the Digital by Default agenda, many government departments have switched from the traditional methods of developing software and adopted the Agile approach. Here at DVLA we are no exception. Having been a User Acceptance (UA) tester using …
Last week we tested the section of our new integrated enquiries platform Alpha version that allows drivers to check their driving licence record online. Testing the prototype with real customers...
Rohan (Service Manager), Ryan (IEP Product Owner) and I (IEP Programme Manager) were invited to present at the GDS Sprint Alpha event at the Royal Society in London. I was...