GOV.UK
Motor traders: do you use our online service to tell DVLA you’ve sold a vehicle?
Motor traders: do you use our online service to tell DVLA you’ve sold a vehicle?
No? Then read on to find out why you’re missing out!
New ‘pay a DVLA fine’ service launching soon
In my last blog I mentioned our new online enforcement penalty payment project which is currently in private beta. I am pleased to report that the service, now named pay a DVLA fine, has passed its GDS assessment and will …
Personalised registrations online: our service is quicker than ever
It’s now quicker than ever to take off or put a registration number on a vehicle online. You can now download the electronic V948 proof of entitlement certificate (eV948) to the registration number immediately. What does this mean for customers? …
Building digital capability
One of the rewarding aspects of developing new services is seeing our internal capability grow. It’s one of our main principles in DVLA. Developing our capabilities is allowing us to build a unique culture which is digital by default, confident …
More people than ever are using DVLA’s digital services!
What a year it’s been! In the last 12 months we have seen more of you choosing to use our digital services. We’re committed to building seamless, easy to use and cost effective digital services to suit our different customer …
Vehicle Enquiry Service (VES) redesign
Hi, in my first blog I talked about my new role as a Vehicle Enquiries service designer. It’s been four months now and I’m learning more each day about our users’ requirements and when they’re most likely to use the …
DVLA Driver Enquiry Services overview
We know that you, our commercial customers and stakeholders, need access to driving licence information in different formats. We’ve updated our DVLA Driver Enquiry Services overview chart which shows the range of services provided and what information is given. Sharing …
Share Driving Licence goes live
Yesterday (Monday 11 January) our Share Driving Licence service moved from beta into live. This won’t change the user experience, but it does signify that it has successfully passed the 18 service standards for government digital services hosted on GOV.UK. …
Using our Access to Driver Data (ADD) service
We know employers/businesses needing to check driver records want this information instantly. So, earlier this year our Access to Driver Data (ADD) service went live and was offered to organisations. The benefits of using ADD Users of our Electronic Driver …
Digital service design: through the eyes of a UX design intern
Six months ago I was really lucky to be one of 4 individuals chosen to be part of DVLA’s first digital talent pool. Working at DVLA for 2 years I never thought I’d be able to use my design knowledge …
Sharing progress, answering questions and resolving issues
Last month, Emma Steele, Vehicle Enquiries service designer and I were invited to 2 British Vehicle Rental and Leasing Association (BVRLA) forums. BVRLA regularly hold forums with their members, to discuss any issues and share experiences within the rental and leasing …