DVLA cleaned up at the 2016 Digital Leaders 100 awards ceremony, scooping the Digital Public Sector Innovation Award and the overall Digital Leaders 100 Award. I attended with colleagues from the Drivers Services Management team, proudly representing the agency. To …
Yesterday (Monday 11 January) our Share Driving Licence service moved from beta into live. This will not change the user experience, but it does mean that it has successfully passed...
From 8 June 2015, the paper counterpart to the photocard driving licence will not be valid and will no longer be issued by DVLA . Share Driving Licence Today the...
...version of the service. The View Driving Licence team User behavior I’ve been quite taken aback but not overly surprised at the move to the view driving licence online service...
It’s now been 5 months or 12 ‘sprints’ since View Driving Record moved into public beta (soon to be renamed View Driving Licence for its ‘live’ launch later this month)...
...allow us to make improvements over the next few weeks based on real life feedback. But the thing that has grabbed my attention most since we have moved into public...
...coffee it was time for a breakout session. I attended the “digital for all” session where the emphasis was on people who are not online. It was very powerful to...
Last week we tested the section of our new integrated enquiries platform Alpha version that allows drivers to check their driving licence record online. Testing the prototype with real customers...
Following on from Rohan’s blog post introducing himself as DVLA’s Service Manager I wanted to provide some further detail on my role as the product owner for IEP, one of...