Changing mindsets
Back in March I wrote about the need to think beyond digital services when it comes to digital transformation and the role of communications in achieving this. Real transformation needs a change in mind set, not just a change in …
Back in March I wrote about the need to think beyond digital services when it comes to digital transformation and the role of communications in achieving this. Real transformation needs a change in mind set, not just a change in …
...up were Nicola Gill and Zach Johnstone from the Government Digital Service (GDS) Digital Inclusion Team. They explained their role in increasing the digital capability of the British public and...
...software we use along with a knowledge transfer of my knowledge and experience to date. It was vital that our language in replies on Twitter are consistent with the channel...
I was delighted to be invited to speak at the IT Wales International Women’s Day event at the Liberty Stadium on Thursday 6th March. My remit was to speak about my career in IT, and the more I thought about …
Last week, it was great to host a visit from The Rt Hon Francis Maude MP Minister for the Cabinet Office and Paymaster General. Francis was keen to find out more about what we are doing to support the government’s …
Last week, I was really proud to be part of the team that announced that we’re testing new versions of our 'Tax your vehicle' and 'Register your vehicle as off the road (SORN)' services. These versions have been released into public beta, …
Last week, we released new versions of our 'Tax your vehicle', 'Register your vehicle as off the road (SORN)' and 'Get vehicle information from DVLA' services into public beta. Over the past few months, a small team here at DVLA have been …
It’s been a couple of weeks now since the Sprint 14 event hosted by GDS in Central London. This event showcased all the good work that the exemplar projects have...
Several people have asked about our future technology platform and our plans and approach to moving services onto it. So here’s our first update on the subject. The existing DVLA estate is large and complex, with many of the systems …
...and members of the project team than could comfortably fit in our observer room! But it did afford me the opportunity to hop back on the shuttle bus after viewing...