Last week, I was really proud to be part of the team that announced that we’re testing new versions of our 'Tax your vehicle' and 'Register your vehicle as off the road (SORN)' services. These versions have been released into public beta, …
In the past week the first live data was copied from DVLA's legacy driver database into the new Integrated Enquiry Platform (IEP). This is a crucial milestone on the journey to providing the View Driving Record service. We've overcome many …
...user testing on View Driving Record. Following on from the test we had conducted a fortnight before, these represented the ninth and tenth rounds of testing and we have learned...
...Internal comms is no different. It’s really important to keep in touch with what customers and audiences want to hear about and we’re really keen to exploit digital technology to...
As we get closer to the Beta phase of the 'view my driving record' service, our insight activities are gathering pace. September was another busy month of testing with the public. This time we travelled to Plymouth, and then just …
As we have developed the view driving record service our aim has been to meet our user needs in everything we do. User Insight has been really useful in helping us to understand any privacy concerns our customers may have …
Following on from Rohan’s blog post introducing himself as DVLA’s Service Manager I wanted to provide some further detail on my role as the product owner for IEP, one of...