It’s now been 5 months or 12 ‘sprints’ since View Driving Record moved into public beta (soon to be renamed View Driving Licence for its ‘live’ launch later this month) and we have been busy acting on the feedback that …
The View Driving Record (VDR) public beta has been running for over two months, with over 50,000 visits to date. When giving users access to sensitive information such as the details on your driving licence, we need to be sure …
It’s just over 2 weeks since the Beta launch of the View Driving Record service and what a hectic two weeks it’s been. We’ve dealt with the global heartbleed issue, fixed minor teething problems and presented the service at a …
Yesterday, at just after midday, we launched the public beta of View Driving Record on GOV.UK. With desktops, laptops, tablets and mobiles at the ready, the whole team gathered around the screen waiting eagerly for Dafydd Vaughan, GDS Technical Architect, …
It’s been a few months since my last blog and the time has quite literally flown by! Testing on the View Driving Record project has gone from busy to hectic over the past few months… and I wouldn’t have had …
We heard a few weeks ago from Jamie Trollope as he told us about how the digital services teams here at DVLA are really putting the customer at the heart of product design. The team looked at how digital technology can …
As we get closer to the Beta phase of the 'view my driving record' service, our insight activities are gathering pace. September was another busy month of testing with the public. This time we travelled to Plymouth, and then just …
As we have developed the view driving record service our aim has been to meet our user needs in everything we do. User Insight has been really useful in helping us to understand any privacy concerns our customers may have …
Firstly, let me introduce myself. I’m DVLA’s Service Manager for our three digital exemplars – integrated enquiry platform, change of keeper and personalised registrations. As Service Manager I’m accountable for developing and delivering user focused digital services. Together with the …