View Driving Record: introducing Identity Assurance
...current user journey we’re actively working to improve this based on the feedback received. We’ve also been able to use this private beta to identify issues with matching drivers to...
The View Driving Record Experience
The View Driving Record (VDR) public beta has been running for over two months, with over 50,000 visits to date. When giving users access to sensitive information such as the details on your driving licence, we need to be sure …
View driving record - the first 2 weeks
...and Sri Lanka and a diverse range of cities such as Durban (South Africa), Moscow (Russia) and Kingston (Jamaica) – truly a global service. On the home front, visits from...
View Driving Record: public beta
Yesterday, at just after midday, we launched the public beta of View Driving Record on GOV.UK. With desktops, laptops, tablets and mobiles at the ready, the whole team gathered around the screen waiting eagerly for Dafydd Vaughan, GDS Technical Architect, …
Bring on beta
It’s been a few months since my last blog and the time has quite literally flown by! Testing on the View Driving Record project has gone from busy to hectic over the past few months… and I wouldn’t have had …
View Driving Record: an important milestone
In the past week the first live data was copied from DVLA's legacy driver database into the new Integrated Enquiry Platform (IEP). This is a crucial milestone on the journey to providing the View Driving Record service. We've overcome many …
View Driving Record: October’s usability testing
This past Monday, after a four and half hour drive from Swansea to Liverpool, we found ourselves checking into a hotel about 50 feet from the Echo Arena where, interestingly,...
View Driving Record: insight from the inside
...Internal comms is no different. It’s really important to keep in touch with what customers and audiences want to hear about and we’re really keen to exploit digital technology to...
View driving record: user testing
As we get closer to the Beta phase of the 'view my driving record' service, our insight activities are gathering pace. September was another busy month of testing with the public. This time we travelled to Plymouth, and then just …
View driving record: security matters
As we have developed the view driving record service our aim has been to meet our user needs in everything we do. User Insight has been really useful in helping us to understand any privacy concerns our customers may have …