Last year was another great year for DVLA's digital services. More of you than ever before chose to apply online for the documents you need to get on the road safely, quickly and easily. Saving yourself time and money.
Matt Lewis, DVLA Chief Architect, provides an update on DVLA's latest exciting development in the world of voice skills.
Hi, in my first blog I talked about my new role as a Vehicle Enquiries service designer. It’s been four months now and I’m learning more each day about our users’ requirements and when they’re most likely to use the …
Last month Emma Steele (Vehicle Enquiries service designer) and I were invited to 2 British Vehicle Rental and Leasing Association (BVRLA) forums. BVRLA regularly hold forums with their members to discuss any issues and share experiences within the rental and leasing …
Hi I’ve recently taken up my new role as a Vehicle Enquiries service designer. I’ve worked for DVLA for 11 years, in our Contact Centre, starting off as a telephone advisor and moving on to operational management, to coaching and …
...enquiry service to check vehicle details for vehicles in their fleet. Using a secure and innovative log in process users can see: vehicle data currently only available on the V5C...
...MOT alerts and adding the validation character. This was a direct result of listening to feedback from fleet users. We’ll continue to improve the service as more feedback is received....
Dr Kirsty Line, Phil Moore and Alex Knell Department for Environment Food & Rural Affairs (DEFRA) were welcomed by DVLA’s VVR service designer Natalie Morgan on 16 April 2015. The...
...requirements. The VVR service is available on GOV.UK. So what does this mean? It means that companies registered on DVLA’s fleet scheme can access the service via a secure log...
...for them not having a physical registration certificate (V5C) and how it will affect their processes, because fleet operators who ‘opt in to’ V5C on Demand service will not have...