Last year was another great year for DVLA's digital services. More of you than ever before chose to apply online for the documents you need to get on the road safely, quickly and easily. Saving yourself time and money.
DVLA is committed to moving away from its traditional infrastructure and services onto a new open standards platform. We started the journey on the Vehicle Excise Duty reform project and we’re already making great progress.
In my last blog I mentioned our new online enforcement penalty payment project which is currently in private beta. I am pleased to report that the service, now named pay a DVLA fine, has passed its GDS assessment and will …
One of the rewarding aspects of developing new services is seeing our internal capability grow. It’s one of our main principles in DVLA. Developing our capabilities is allowing us to build a unique culture which is digital by default, confident …
What a year it’s been! In the last 12 months we’ve seen more of you choosing to use our digital services. We’re committed to building seamless, easy to use and cost-effective digital services to suit our different customer needs. You’ve …
It’s always good to take time out from developing or running a service to look at the full end to end design and consider how it could be improved. Last week we decided to do this for all 8 of …
One of the exciting parts of developing a new service is testing the prototype with real users for the first time. And so it proved for our new penalty payments service. The service is being developed to allow those motorists …
...insight to get to the root of the problem and 2 themes keep coming back. Users don’t understand the difference between getting a tax reminder and taxing a new vehicle;...
On a snowy day in London back in January 2013 I attended the first GDS Sprint event, titled Sprint 13. Along with several hundred others, I listened intently as Francis Maude, Mike Bracken et al set out their vision for …
It's now a year since we started work on our Vehicle Management exemplar. So one year in I thought it was time to reflect on some highlights. What have we delivered? Today we launched our first public beta service, 'Selling a …